How to request app installation service

Our team would be happy to help you with Customify installation.

What will we do for you:

• Ensure the customization button is enabled properly
• Show the final design on the Cart page
• Show the final design on the Checkout confirmation page
• Show the final design on the order confirmation email
• Create a sample custom product

Please find following the steps to request app installation service from our technical staff:

1. Create a staff member to access your shop backend.

The first step is creating a staff member for us, so we can access your Shopify admin. You can remove this staff member once the app is successfully installed on your Shopify website.

From your Shopify admin, click Settings and then click Plan and permissions or Account.

In the Staff section of Permissions, click Add staff.

Fill the email box with kamal@customify.co, 

Unchecked the checkbox This staff account will have full permissions. Select the following permission:

• Products
• Themes
• Apps

Please see the screenshot below:

Click the 'Send invite' button to complete this step.

2. Submit the Customify contact form

From the Customify app backend, click the 'Support' button. It's on the right top corner of the page.

In the contact form, choose 'Free installation service' in the inquiry type.

Ensure all the fields are filled correctly.  Click the 'Submit request' button to send the installation request.  Our technical support team will immediately process your request as soon as possible and will contact you once the installation is done.