If you have any problem installing the app, we would be happy to assist you.
Please find following the steps to request app installation service from our technical staff:
1. Create a staff member to access your shop backend.
The first step is creating a staff member for us, so we can access your Shopify admin. You can remove this staff member once the app successfully installed into your Shopify website.
From your Shopify admin, click Settings and then click Plan and permissions or Account.
In the Staff section of Permissions, click Add staff.
Fill the email box with email@example.com,
Unchecked the checkbox This staff account will have full permissions. Select the following permission:
Please see the screenshot below:
Click 'Send invite' button to complete this step.
2. Submit the Contact form
From the Customify app backend, click the 'Support' button. It's on the right top corner of the page.
In the contact form, choose 'Free installation service' in the inquiry type.
Check all the fields, once all info correct, click 'Submit request' button.